Emergency Assistance

Please note: The Department of State assumes no responsibility or liability for the professional ability or reputation of, or the quality of services provided by, the entities or individuals whose names appear on the following lists. Inclusion on this list is in no way an endorsement by the Department or the U.S. government. Names are listed alphabetically, and the order in which they appear has no other significance. The information on the list is provided directly by the local service providers; the Department is not in a position to vouch for such information.

If you are an American citizen and find yourself in an emergency situation you can contact someone at the Embassy 24 hours a day.

For after hours emergencies, on weekends or on holidays, please call (+225) 22 49 4450 and ask to speak to the Duty Officer. To call from the U.S, please dial: 00 225 2249 4450 .

For emergency issues, during business hours, please call (+225) 22 29 4103, Monday through Thursday, 07:45 am to 16:30 pm, or Friday, 07:45 am to 12:30. To call from the U.S, please dial: 00 225 2249 4103

Please note: these phone numbers are NOT for visa inquiries.

Inquiries regarding routine American Citizens Services should be sent to AbjAmCit@state.gov

If you wish to register with our Embassy, please go to the website: https://step.state.gov/