Sections & Offices

Hours of Operation

Public Information Window

  • Monday – Thursday, 3 to 4 P.M.

American Citizen Services – Routine Services by appointment only

  • Monday – Wednesday, 8:00 AM to Noon
  • Tuesday and Thursday, 1:30 PM to 4:00 PM

Emergency U.S. Citizen Services – 24 Hours

  • Come in during above hours or call +225 22 49 44 50
Non-Immigrant Visa Interviews
  • Monday through Thursday, 8:00 AM to 10:00 AM
  • By appointment only
Immigrant/Diversity Visa Interviews
  • Monday through Thursday, 1:30 PM to 4:00 PM
  • By appointment only

Please note that Non-Immigrant, Immigrant and Diversity visas are accepted during the hours listed above by appointment only.

The Consular Section is closed on local and American holidays

In these pages you will find information about the work that the agents of the Diplomatic Security Service do to protect American embassies overseas, to assist with international fraud cases, and to provide security information to American businesses.

The U.S. Department of State’s Diplomatic Security Service (DSS) is a Federal law enforcement agency mandated with enforcing the laws of the United States pertaining to the illegal issuance, use, or manufacture of passports and visas.

DSS Special Agents have the authority to make arrests for violations of relevant passport and visa statutes as well as to conduct investigations of crimes that occur overseas on U.S. Government property. DSS Special Agents have conducted international document fraud investigations for the past 73 years.

DSS is a unique organization within the Federal law enforcement community because its agents are posted at U.S. embassies throughout the world as Regional Security Officers. They coordinate with police departments from all countries where the United States has diplomatic relations.

This website will explain the types of offenses that DSS investigates and provide some examples of how the team of DSS, State, and local law enforcement agencies can work effectively together to fight certain international crimes that, regardless of where they are committed, violate the laws of the United States.

Diplomatic Security

The Defense Attaché Office (DAO) represents the Department of Defense (DOD) overseas and is primarily responsible for the representational duties designed to foster positive relations between the U.S. military and the Ivoirian defense/security establishment. The DAO provides political-military advice to the Ambassador and supports military to military contact, training and representation programs.

The Defense Attaché (DATT) represents the Secretary of Defense, the Chairman, Joint Chiefs of Staff, Secretaries of the military departments, Chiefs of the military services, and unified commanders. The DATT is also responsible for the coordination of administrative and security matters for all in-country DOD noncombatant command elements. In addition, the DATT is the senior U.S. military officer in-country and is designated as the U.S. Defense Representative (USDR).

The Public Affairs Section (PAS) is the office which is primarily responsible for the public diplomacy efforts of the Embassy. These efforts fall into two main areas, cultural and information affairs.

The Cultural Section is responsible for presenting various aspects of American culture to Ivoirian audiences through events such as seminars, musical concerts, and speaker programs. The Cultural Affairs Section of the American Embassy is responsible for the coordination of people-to-people, cultural and educational exchange programs between the United States and Côte d’Ivoire.  Cultural programs permit Americans and Ivoirians to meet and discuss subjects of mutual interest.  Exchanges occur by way of conferences, debates, presentations, book discussions, film events, concerts, and art exhibits.

The Information Section is charged with articulating American foreign policy to Ivoirians through press events, communiqués, and outreach initiatives to journalists and other contacts.  The Information Section is also tasked with tracking developing news for senior officials at the embassy.

The Information Section of the United States Embassy in Abidjan Cote d’Ivoire is charged with providing comprehensive, relevant, and timely information on American foreign policy and relevant global events to Ivoirians.  This effort to engage and inform is achieved through myriad outreach initiatives that span the spectrum from face to face outreach to electronic information distribution.  Yet, each endeavor remains grounded in the strong belief that access to information is the lifeblood of democratic societies and mutual understanding in our foreign relations.

The following represent the normal range of activities conducted by the Information Section:

  • Press releases, media advisories, and other media information are written and distributed by the Section
  • Press conferences and interviews are organized on important subjects with Embassy officials and visiting dignitaries
  • Digital Video Conferences and teleconferences are frequently organized with journalists on current events
  • The Information Section is the primary point of contact for all media inquiries regarding the Embassy and American/Ivoirian policies
  • Visits by Ivoirian journalists to the United States are organized via a variety of exchange programs throughout the year.
  • The Embassy web site and social media accounts are managed by the Information Section

The Information Resource Center is an ultra-modern library offering over 4,000 books in English and French, expert researchers, and the Online Library, which offers thousands of online resources on the United States and Côte d’Ivoire.

The Information Resource Center (IRC) provides a wide array of information to Ivoirians and Embassy employees on the United States, Cote d’Ivoire, and major global issues. In a world that is becoming more globalized with each passing day, access to accurate, comprehensive, and rapid information, has grown increasingly important.  The IRC offers a variety of services that brings you the information you need to make well-informed decisions. From the over 4,000 books in English and French, to a comprehensive library with hundreds of resources, and expert researchers that can help find the answers to elusive questions, the IRC is your portal to the world.

What does the IRC do?

The IRC provides outreach, information technology, reference and research services on U.S. policy, legislation, and social issues to Ivoirians seeking information about the United States. The subject emphasis is on rule of law, economics and trade, regional security, the environment, and U.S. society and values.

The Embassy’s combined Political/Economic Section advises and assists the Ambassador in communicating between the governments of the United States and Côte d’Ivoire on political and economic issues.  The section also analyzes political and economic developments in Côte d’Ivoire and implements programs in these areas on behalf of the U.S. Departments of State, Treasury, Agriculture, and Commerce, and the Office of the U.S. Trade Representative in Washington.

Political Officers are responsible for :

  • Promoting democracy, rule of law and respect for human rights in Côte d’Ivoire.

  • Enhancing cooperation with the Ivoirian government on bilateral political issues and on multilateral political issues of mutual interest.

  • Observing and analyzing political developments in Côte d’Ivoire.

  • Monitoring refugee populations in West Africa as well as U.S. refugee assistance programs in the region.

Economic Officers are responsible for :

  • Promoting and open trade and a healthy investment environment in Côte d’Ivoire.

  • Assisting U.S. companies seeking to do business in Côte d’Ivoire.

  • Observing and analyzing economic developments in Côte d’Ivoire.

  • Enhancing U.S.-Ivoirian economic, commercial, and environmental ties; and promoting cooperation on multilateral economic issues of mutual interest.

The Management Section is responsible for providing management, administrative, and logistical support to four agencies and the 400-plus employees of the U.S. Mission to Abidjan.  The largest section within the embassy, the Management Counselor’s Office provides oversight and direction to the seven offices within the Management Section.

The U.S. Department of Commerce Regional Office for Central and West Africa is your starting point for doing business in sub-Saharan Africa. We encourage you to take a serious look at doing business in this most exciting and emerging market.

The U.S. Commercial Service in Côte d’Ivoire and Sénégal are part of a global network of trade specialists dedicated to supporting U.S. commercial interests around the world. We offer comprehensive, export promotion assistance through a variety of programs and services.

The General Services Office (GSO) is responsible for all matters relating to government-owned property and residential / non-residential leasing.  All contracting and procurement for goods and services required by the embassy is performed by GSO.  GSO manages the receiving, inventory, and warehousing functions, maintains and issues expendable and non-expendable supplies and materials, provides travel and expediting services, and is responsible for the shipment and clearance of all incoming and outgoing freight.  GSO also operates and maintains a motorpool, which is comprised of a fleet of official embassy vehicles used for the transportation of embassy employees and goods for official purposes.

The Facilities Management Office (FMO) is responsible for the management and maintenance of all United States Government-owned properties in Cote d’Ivoire.  The FMO staff performs emergency and preventative maintenance and assists with building improvement and renovation projects.  Employees are skilled in trades such as engineering, plumbing, and carpentry.

The Financial Management Office is responsible for all financial matters related to the operation of the embassy, including budgeting, accounting, cashiering, accommodation exchange, vendor payments, and travel claims.

The Embassy’s Health Unit is responsible for the medical care of all American employees and their family members.  The health unit provides medical evaluations and treatment, laboratory services, immunizations, and first aid care to patients.  Referrals and medical evacuations are also handled by the medical team.  The Embassy’s Health Unit is staffed by a nurse practitioner, two registered nurses, and a laboratory technician.

The Human Resources Office is responsible for providing a full range of personnel services for both American and locally employed staff members.  The Human Resources Office is responsible for time and attendance functions and implements policies and procedures which conform to local labor regulations.  The Human Resources Office is in charge of recruitment, training, and recognition of employees.

The Information Management Office (IMO) is responsible for managing and maintaining the Embassy’s communications systems.   These include telephone networks, computer networks, and all communications equipment.  The IMO provides desktop support, computer training, switchboard services, and also oversees the transportation and distribution of diplomatic pouch and mail.

The Cultural Affairs Section of the American Embassy is responsible for the coordination of people-to-people, cultural and educational exchange programs between the United States and Côte d’Ivoire.  Cultural programs permit Americans and Ivoirians to meet and discuss subjects of mutual interest.  Exchanges occur by way of conferences, debates, presentations, book discussions, film events, concerts, and art exhibits.